Last updated: May 24, 2026

When in Roam (Glen Wilbert Photography) operates whennroam.com (the “Site”) to offer fine art photography prints. This Privacy Policy explains what personal information we collect, why, how we use it, and the choices you have. The Site is built on Squarespace, which helps us provide it to you. By using the Site, you acknowledge you have read this policy.

Information we collect

Depending on how you interact with the Site, we may collect:

• Contact and order details: your name, billing and shipping address, email address, and phone number.

• Payment information: collected and processed by our payment processor when you make a purchase (we don’t store full card details ourselves).

• Transaction information: the items you view, add to your cart, purchase, return, or cancel.

• Communications: anything you include when you contact us through the Site.

• Device and usage information: your browser, device, IP address, and how you navigate the Site, collected automatically including through cookies and similar technologies.

How we collect it

• Directly from you: when you place an order, contact us, or sign up for the newsletter.

• Automatically: from your device as you use the Site, including via cookies.

• From our service providers: including Squarespace and our payment processor.

How we use your information

• To provide the Site and fulfill your orders: process payments, arrange shipping, handle returns, and respond to your requests.

• To communicate with you: order updates, customer support, and, where you’ve opted in, newsletters and marketing. You can unsubscribe from marketing at any time.

• For security and fraud prevention: to keep payments and the Site secure.

• To comply with the law: where we’re legally required to.

How the Site uses Squarespace and payment processors

This website is hosted by Squarespace. Squarespace collects personal data when you visit, including information about your browser, network, and device, and the pages you view. Squarespace needs this data to run and improve the platform, and analyzes it in a de-personalized form. You can read more in Squarespace’s own Privacy Policy.

When you make a purchase, we use Squarespace as our commerce platform and Squarespace Payments to process payment. Your payment information is also received and processed by Stripe in accordance with its privacy policy (stripe.com/privacy). As you check out, the Site may auto-complete your address using the Google Places API to make checkout easier.

How we share information

We share personal information only as needed to run the business and as described here:

• With Squarespace and our payment processor, to host the Site and process orders and payments.

• With our fulfillment partner, Printful, which prints, packs, and ships your order: we share the name and address needed to deliver it.

• With service providers who support analytics, fraud prevention, and email, who process information on our behalf.

• Where required by law, or in connection with a business transfer.

Cookies

The Site uses cookies to run effectively, keep your session secure, and understand how the Site is used. If you visit from the EU or UK, a cookie banner lets you accept, decline, or manage non-essential cookies, and you can change or withdraw your consent at any time. The cookies the Site uses fall into the following categories:

Essential cookies

Strictly necessary for the Site to work and to keep it secure. These can’t be switched off.

• GCLB: a session cookie used by Google Cloud (which hosts the platform) to balance server load.

• rc::a: set by reCAPTCHA to tell human visitors apart from automated bots and protect Site forms.

• crumb: a Squarespace security cookie that recognizes your browser during a visit and helps prevent cross-site request forgery.

Analytics cookies

Help us understand how the Site is used so we can improve it. The Site uses Squarespace’s built-in analytics, which collect information about your visit (such as the pages you view and basic device and browser details). Squarespace analyzes this data in a de-personalized form on our behalf. These cookies are set only where allowed by your cookie-banner choices.

Managing cookies

You can manage non-essential cookies through the Site’s cookie banner, and you can also block or delete cookies in your browser settings, though disabling some may affect how parts of the Site work.

Data retention

We keep personal information for as long as needed to provide the Site, fulfill orders, comply with legal obligations, and resolve disputes.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of marketing. EU and UK residents have additional rights under the GDPR, including objecting to or restricting processing and withdrawing consent. To exercise any of these, contact us through the Contact page.

International transfers

We’re based in the United States and may store and process your information there and in other countries. Where we transfer information out of the EEA or UK, we rely on recognized safeguards such as the European Commission’s Standard Contractual Clauses.

Children

The Site isn’t intended for children, and we don’t knowingly collect personal information from them.

Changes

We may update this policy from time to time. We’ll post the revised version here and update the “Last updated” date.

Contact

Questions about this policy or your personal information? Reach us through the Contact page at whennroam.com/contact.